AWS Optimization & Support

AWS OPTIMIZATION & SUPPORT PLANS

Optimization & Support Services

Jelecos offers a full suite of services and support to effectively manage your AWS costs and keep the performance and capacity your business requires. Jelecos can easily scale your AWS services and monitor your resources so you can always rest assured that your costs are being optimized. Having the right partner to support your AWS spend enables you to focus on your business.

AWS Spend (per month)BasicBusinessEnterprise
0 - $10,000Included$1,000.00
$10,001 - $20,000Included$1,750.00
$20,001 - $30,000Included$3,000.00
$30,001 +Included$4,000.00
What's IncludedBasicBusinessEnterprise
Managed AWS Billing
Analyze, Budget, Track, Forecast and Invoicing Management of your AWS ServicesNoYesYes
Organize, View & Bill by Project, Business Unit, Region or WorkloadNoYesYes
Access to Managed Billing PortalNoYesYes
Custom InvoicingNoYesYes
Optimization Services
COST MANAGEMENT: Identifies underused and idle resources, make purchase recommendations, rebalance RIsYesYesYes
Support Services
Email SupportBusiness HoursYesYes
Phone SupportNoYesYes
24/7 On Call Emergency SupportNoYesYes
Incident ManagementNoNoYes
Assigned Account ManagerNoYesYes
Monthly Account ReviewNoYesYes
Response Times< 24 hoursGeneral Guidance:
< 24 hours
System impaired:
< 12 hours
Production system impaired:
< 4 hours
Production system down:
< 1 hour
General Guidance:
< 24 hours
System impaired:
< 12 hours
Production system impaired:
< 4 hours
Production system down:
< 1 hour
Business-critical system down:
< 15 minutes
Third-Party Software SupportNoNoInteroperability & configuration guidance and troubleshooting
Architecture SupportGeneral GuidanceContextual guidance based on your use-caseConsultative review and guidance based on your applications

Why Jelecos?

“Hap-X trusts Jelecos to build and manage a secure, compliant production environment for our applications. By streamlining our software development cycle with security and compliance in mind, Jelecos has made Hap-X more agile, profitable and responsive to the needs of our customers.”

Gary Kiser, Vice President, Hap-X

Experience

We have managed IT operations for enterprises for more than 15 years. In addition to being an AWS Consulting Partner with advanced DevOps capabilities, we can also help companies bridge the gap between legacy technology and practices and the cloud. We offer the right people – right cloud.

Compliance

As one of the only service providers in the region with third-party PCI certifications in both infrastructure and application development, we provide end-to-end compliance solutions.

Dedicated DevOps Team

Our DevOps Team is experienced in building and deploying enterprise-grade software and IT automation. With our focus on business first, you can rest assured that our focus is on the best solution for your business operations.

Our Services

CLOUD ASSESSMENT

Data is paramount to successful cloud application deployments. We will evaluate and plan with an in-depth assessment of your current systems and help you plan for migration to AWS cloud. At the end of this process, you will have a fully-configured, automated cloud environment that is ready to receive your application.

  • Cloud Assessment and Gap Analysis
  • Architecture Design
  • Cloud Build-Out and Configuration
  • Data Migration

CLOUD DESIGN

DevOps
Jelecos uses a mature, tested cloud DevOps framework that incorporates configuration management, continuous delivery techniques, and cloud-native analytics to build infrastructure that can adapt at the speed of business.

  • Architecture Automation (AWS CloudFormation, AWS Service Catalog)
  • Configuration Management for Security, Infrastructure, User Access (Puppet, Chef)
  • Container Cluster Build and Management (Docker, Kubernetes, AWS ECS)
  • Code Deployment Automation

Database and Architecture Development
Jelecos works with you to design and develop a database architecture that optimizes the way you do business. Our database experts can migrate your databases and then manage your cluster in AWS.

  • Platform Migration and Consolidation
  • Cluster Design
  • Performance Monitoring
  • Disaster Recovery and Backup
  • 100% Database SLA

Operations and Management

Our AWS Certified Engineers support and monitor your cloud environment, collaborating with your IT team.

  • 24x7x365 Monitoring Plans Available
  • Incident Response
  • Proactive Monitoring
  • OS Maintenance and Patching

Cloud Migration

You can count on Jelecos to make sure applications and data are successfully migrated to the target cloud.

  • Migration Planning
  • Minimize Disruptions
  • Utilization of industry-best tools
  • Expert guidance

Security & Compliance

Jelecos is an experienced provider of cloud security and compliance with 16+ years of experience in IT management for healthcare, financial services, and public sector clients.

  • Secure Network Architecture Design and Maintenance
  • HIPAA, PCI Certified and Compliant
  • Security Monitoring and Maintenance

Cost Optimization

With a wealth of services and pricing options, we offer the flexibility to effectively manage your costs and keep the performance and capacity your business requires. Jelecos can easily scale your services and monitor your resources so you can always rest assured that your costs are being optimized.

  • Capacity Planning and Instance Right-Sizing
  • Cost Monitoring and Analytics
  • Automation for Cost-Effective Scalability (AWS Auto Scaling)
  • Reserved Instance Purchasing

EXPERIENCE MATTERS

Years in Business

$5 billion in annual secure payment transactions

Average years of experience of our certified senior engineers

Successfully delivered projects

Managed AWS Service Details

Get in Touch

Get started by speaking to an AWS Certified Partner today.

Contact Us
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